The success of any business solely depends on the customer satisfaction of their goods and services. If the products and services of any company are of superior order, the organization will attract greater number of buyers and enjoys higher customer base. The performance and goodwill of the company or business also depends on efficient and prompt service to their customers and clients.
These reasons make it necessary that, the organization should handle any order from the customers in the priority basis and should acknowledge the receipt of their order. The acknowledgment can be mailed immediately to the buyer or dealer, once the order is received.
The order Form should also be recorded and documented in specific customer folder for early delivery of the goods. The filing also helps in further accounting process and future references.
It is also to be noted that, while acknowledging and acceptance of customer order, the acknowledgement letter should contain following points:
Below given Acknowledgement and Acceptance of Order letter template will guide you, when you write your own letter for acknowledging the acceptance of order:
(Letter Head/Header) _________________________
[Sender’s Name]
____________________________
[Sender’s Address]__________________________
____________________________ [Sender’s Telephone]
____________________________ [Sender’s Email]
Date ___________________
To,
_______________________ [Recipient’s Name]
______________Recipient’s Title (if Applicable)
Ref: _____________________ [Subject]
Dear__________ (Recipient Name)
We are in receipt your order of _____________________ (product description)/ or as contained in the attached Purchased Order Form. The order will be shipped within 15 working days.
We would also like to inform you that we offer free delivery and __%(per cent) turnover discount on orders over $ ____________(value of the product), so feel free to browse our catalog, and if you would like to take advantage of this significant saving, please inform us immediately.
Our products are already been approved by _______________ (Branded company name) and ____________ (Branded Company name) for their international customer base.
Thank you for your patronage.
Yours sincerely_________________________
[Valediction (Sincerely, Respectfully, Best Regards, etc.)]
_____________________________ (Sender Title/Position]
Enclosures: ____________________ (if applicable)
CC.: _______________________ (if applicable)
To: _ (Customer) We are in receipt of your order as contained in the attached purchase order form. We confirm acceptance on said order subject only to the following exceptions: (Describe) On exceptions noted, we shall assume you agree to same unless objection is received within ten days of receipt of this notice. Thank you for your patronage.
Very truly,
Dear [firstname]I confirm that your order has been received, acknowledged and
deebs posted on Friday, October 27, 2006 5:37 PM
|
Dear [firstname] I confirm that your order has been received, acknowledged and confirmed. To help you track and trace your order here is the order code [insert ordercode here] Should you wish to contact us on the processing or any other aspect of this order please feel free to email [insert contact details here in form of a link] or to call [insert named order process person here]. May I take the opportunity to reassure you that we value your custom and look forward to continued business with you. [insert our organisation details here] values customer and prides ourself in providing excellent customer service. If you wish to grade the service provision of [organisation] please feel free to visit our customer feedback centre [insert link here] With every good wish [insert contact details here] |